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Terms and Conditions for SiteStarter
Terms of Service Last Updated: April 20, 2025 1. ACCEPTANCE OF TERMS By accessing and using the services provided by SiteStarter ("Service," "we," "us," or "our") through the website https://sitestarter.co (the "Site"), you ("User," "you," or "your") agree to be bound by these Terms of Service (the "Agreement"). If you do not agree to all terms and conditions of this Agreement, do not use the Service. 2. DESCRIPTION OF SERVICE SiteStarter provides a software-as-a-service platform enabling users to create, edit, and publish websites hosted on our infrastructure. Each customer website is assigned either a unique subdomain of sitestarter.co or may be connected to a custom domain. The Service includes tools for theme customization, content management, and website editing via an administrative dashboard. 3. ELIGIBILITY By using the Service, you represent and warrant that: (a) You are at least 18 years old; (b) You have the legal capacity to enter into a binding agreement; (c) Any registration information you submit is truthful and accurate; and (d) You will maintain the accuracy of such information. 4. SUBSCRIPTION AND FEES 4.1 Subscription Plans. The Service is available through monthly or annual subscription plans. Your selected subscription plan determines your access level and permitted features. 4.2 License, Not Ownership. Your subscription constitutes a limited, non-exclusive, non-transferable license to access and use the Service during the subscription term. This license does not convey ownership rights to any underlying software, code, or intellectual property. Continued access is contingent upon timely payment of subscription fees. 4.3 Payment Terms. You agree to pay all subscription fees in advance according to your selected billing cycle. All fees are non-refundable unless otherwise required by law. We reserve the right to modify our fees upon reasonable notice. 4.4 Automatic Renewal. Subscriptions automatically renew unless cancelled prior to the renewal date. Cancellation may be effected through your account settings or by contacting us at [email protected]. 5. USER CONTENT AND INTELLECTUAL PROPERTY 5.1 Your Content. You retain all intellectual property rights in content you upload, post, or otherwise transmit via the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, modify, create derivative works of, distribute, and display such content to the extent necessary to provide the Service. 5.2 Content Responsibilities. You represent and warrant that: (a) you own or have the necessary rights to use and authorize use of your User Content; and (b) your User Content does not infringe any third-party rights or violate applicable law. 6. ACCEPTABLE USE You agree not to: (a) Use the Service for unlawful purposes; (b) Upload malicious code, including viruses or trojans; (c) Disrupt or interfere with the security or performance of the Service; (d) Attempt to gain unauthorized access to any portion of the Service; (e) Impersonate any person or entity; or (f) Harvest data from the Service for commercial purposes. 7. PRIVACY AND DATA COLLECTION 7.1 Personal Information. We collect personal information including your name, email address, payment information, and business-related data you provide for website creation. 7.2 Cookies. We employ cookies and similar tracking technologies to enhance user experience and analyze usage patterns. 7.3 Privacy Policy. Our data practices are further detailed in our Privacy Policy, available at https://sitestarter.co/privacy-policy, which is incorporated herein by reference. 8. TERMINATION We may suspend or terminate your access to the Service immediately, without prior notice or liability, for any reason, including but not limited to breach of this Agreement. Upon termination, your license to use the Service ceases immediately. 9. SERVICE AVAILABILITY AND INTERRUPTIONS 9.1 Service Availability. While we strive to maintain 24/7 service availability, you acknowledge that the Service may occasionally be unavailable or experience disruption due to: (a) Scheduled maintenance, for which we will endeavor to provide advance notice when practicable; (b) Unscheduled maintenance or emergency repairs; (c) System or server failures, including hardware or software malfunctions; (d) Internet service provider failures or delays; (e) Denial of service attacks, cyberattacks, or other malicious activities; or (f) Events beyond our reasonable control. 9.2 Restoration Efforts. In the event of any service interruption, we will use commercially reasonable efforts to restore service promptly. However, we make no guarantee regarding specific restoration times or timelines. 9.3 No Liability for Downtime. You agree that SiteStarter shall not be liable for any damages, losses, or expenses arising from service unavailability or interruptions, regardless of cause. 10. DISCLAIMERS AND LIMITATION OF LIABILITY 10.1 AS-IS BASIS. THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. 10.2 LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SITESTARTER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE. 11. INDEMNIFICATION You agree to indemnify, defend, and hold harmless SiteStarter, its officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses arising from your use of the Service or violation of this Agreement. 12. MODIFICATIONS TO TERMS We reserve the right to modify this Agreement at any time. Material changes will be communicated via email notification and/or prominent display on the Site. Continued use of the Service following notice of changes constitutes acceptance of such changes. 13. GOVERNING LAW AND JURISDICTION This Agreement shall be governed by and construed in accordance with the laws of Latvia, without regard to its conflict of law principles. Any disputes arising from this Agreement shall be resolved exclusively in the courts of Latvia. 14. SEVERABILITY If any provision of this Agreement is held invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect. 15. ENTIRE AGREEMENT This Agreement, including the Privacy Policy and any other referenced policies, constitutes the entire agreement between you and SiteStarter regarding the Service. 16. THIRD-PARTY SERVICES The Service utilizes third-party service providers for data storage, processing, and delivery, including but not limited to MongoDB Cloud and other cloud infrastructure providers. While we select our service providers carefully, we are not responsible for their actions, performance, or failure to perform. You acknowledge that your data may be transferred to and processed by these third parties subject to their own terms and privacy policies. 17. DATA PROTECTION AND GDPR COMPLIANCE 17.1 Data Controller. SiteStarter acts as the data controller for personal data processed through the Service, in accordance with the General Data Protection Regulation (GDPR). 17.2 Data Processing. We process personal data in accordance with applicable data protection laws, including the GDPR. Our data processing activities are detailed in our Privacy Policy. 17.3 Data Subject Rights. You have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. Requests may be submitted to [email protected]. 18. DATA RETENTION AND DELETION 18.1 Active Accounts. We retain your data for as long as your account is active or as needed to provide the Service. 18.2 Legal Obligations. We may retain data as required by law, regulation, or legitimate business purposes. 19. DATA EXPORT AND PORTABILITY Upon request, we will provide you with a copy of your website content and data in a commonly used format. Export requests should be submitted to [email protected] and will be processed within 30 days. 20. BACKUPS AND DATA LOSS 20.1 Service Backups. We maintain reasonable backup procedures but do not guarantee data recovery in all circumstances. 20.2 User Responsibility. You are responsible for maintaining your own backups of critical data and content. 20.3 No Liability. We shall not be liable for any loss of data resulting from system failures, corruption, or other causes. 21. FORCE MAJEURE Neither party shall be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials. 22. CONTACT INFORMATION For questions regarding this Agreement, please contact: SiteStarter Email: [email protected] Website: https://sitestarter.co