Privacy Policy for SiteStarter

Last Updated: April 20, 2025

This Privacy Policy describes how SiteStarter ("we," "us," or "our") collects, uses, and shares your personal information when you use our website, services, and applications (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. INFORMATION WE COLLECT

1.1 Information You Provide
We collect information that you provide directly to us, including:
- Name and contact information (email address)
- Payment information
- Business information for website creation
- Any content or data you input into our website editor
- Communications with us (support requests, feedback)

1.2 Information Collected Automatically
When you use our Service, we automatically collect:
- Log data (IP address, browser type, pages visited)
- Device information (device type, operating system)
- Usage data (features used, time spent on pages)
- Cookie data (see Section 6 for details)

2. HOW WE USE YOUR INFORMATION

We use the information we collect to:
- Provide, maintain, and improve our Service
- Process your transactions and manage your subscription
- Send service-related communications (account updates, security alerts)
- Respond to your requests and provide customer support
- Ensure the security and integrity of our Service
- Comply with legal obligations

3. LEGAL BASIS FOR PROCESSING (GDPR)

We process your personal data based on the following legal grounds:
- Contract Performance: To provide the Service you've purchased
- Legitimate Interests: To improve our Service and ensure security
- Legal Obligations: To comply with applicable laws
- Consent: For marketing communications

4. DATA SHARING AND THIRD-PARTY SERVICES

We share your information with:

4.1 Service Providers:
- Amazon Web Services
- Anthropic
- Cloudflare
- DigitalOcean
- Google APIs
- Google Search Console
- Hetzner
- MongoDB Cloud
- OpenAI
- Plausible
- Replicate.com
- Resend
- Stripe

4.2 Legal Requirements
We may disclose your information to comply with legal obligations, respond to lawful requests, or protect our rights and safety.

5. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your own. While our primary servers are located in the EU, we use third-party services that may process data globally. We rely on standard contractual clauses and other appropriate safeguards for these transfers.

6. COOKIES AND TRACKING TECHNOLOGIES

We use the following types of cookies:
- Essential cookies: Required for Service functionality
- Analytics cookies: To understand how you use our Service
- Functional cookies: To remember your preferences
- Marketing cookies: For marketing activities

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect Service functionality.

7. DATA RETENTION

We retain your personal information for as long as your account is active or as needed to provide you with the Service. Log files and certain operational data may be periodically deleted or archived. We may retain some information as required by law or for legitimate business purposes.

8. YOUR RIGHTS (GDPR)

Under the General Data Protection Regulation, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure of your data
- Restrict processing of your data
- Data portability
- Object to processing
- Withdraw consent

To exercise these rights, contact us at [email protected]. We will respond to your request within the timeframe required by law.

9. CHILDREN'S PRIVACY

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

10. SECURITY

We implement security measures to protect your personal information, including SSL encryption for data in transit. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

11. DATA BREACH NOTIFICATION

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you as soon as possible and take appropriate remedial measures.

12. MARKETING COMMUNICATIONS

Marketing communications are based on your consent. You can opt out at any time by:
- Clicking the unsubscribe link in any marketing email
- Contacting us at [email protected]

We share organic marketing content through social media platforms (Facebook, Instagram, TikTok), which are subject to their respective privacy policies.

13. AUTOMATED DECISION-MAKING

We may use automated systems to process your data for purposes such as:
- Improving user experience through personalization
- Analyzing usage patterns to enhance our Service
- Preventing fraud and enhancing security
- Optimizing website performance and content delivery

These automated processes do not produce legal effects concerning you or similarly significantly affect you. If we implement automated decision-making that has legal or similarly significant effects, we will provide you with information about the logic involved and the opportunity to contest such decisions.

14. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and, if applicable, by email.

15. CONTACT INFORMATION

For any questions about this Privacy Policy or our data practices, please contact:

Email: [email protected]
Website: https://sitestarter.co

SiteStarter is the data controller for personal data processed through the Service, as defined under GDPR.